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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

CB Bell

February 20, 2023

5  out of  5 rating by CB Bell
"Matt Portz has handled all of our insurance needs for years… cars, house, golf cart and now RV. We had a lot of storm damage years ago and our entire community had to deal with insurance. We had no issues getting all our damage covered while others really struggled with their insurance companies. We also had an issue that was a defect of the builder just a few years after we had the house built. They covered everything and got us back to better than before, but decided to go after the builder for the damage. About 2 years later they sent me a check to refund my deductible as the builder end up taking responsibility. Their entire staff is extremely responsive to all my request. I would highly recommend the Matt Portz group!"

Randy L

February 16, 2023

5  out of  5 rating by Randy L
"Everyone at this agency does a great job. Professional and attentive for all of my insurance needs. I highly recommend them!"

Monique Smith

February 14, 2023

5  out of  5 rating by Monique Smith
"I have been with this agency for almost 8 years. Sandy helped me when I first got insurance with them when I was moving from Phoenix to Dallas. Then when I moved to Houston almost 4 years ago i decided to stay with them. Most of the time when I call i am speaking with Debi. I feel like she is my personal insurance agent and Sandy is my other one when she's not available. They both have been friendly, consistent, very helpful, transparent (especially Debi) about my premium amount and patient since I've been doing business with them. This is a great team! Matt should be proud."

pam rose

January 19, 2023

5  out of  5 rating by pam rose
"Becky has been my agent for many years. Always awesome!"

Diane Norris

January 19, 2023

5  out of  5 rating by Diane Norris
"Sandy was a great help at State Farm, I’ve transferred from another state and she totally took care of everything. Thank you Sandy, I’ll be sending other clients your way."

Delmar San

November 30, 2022

5  out of  5 rating by Delmar San
"(Translated by Google) Very happy with the help I received from Teresa answering all my questions and in the end I received what I was looking for Very Professional, Thank you (Original) Muy contenta con la ayuda que recibí de Teresa contestándome todas mis preguntas y al final recibí lo que buscaba Muy Profecional, Gracias"

Christy Bregder

October 13, 2022

5  out of  5 rating by Christy Bregder
"The Matt portz Team is Awesome! I never stress when it comes to my insurance. They’re always there when in need and make it so easy! Thank you for your outstanding customer service!"

Mary Britton

October 13, 2022

5  out of  5 rating by Mary Britton
"Sandy is amazing. She is attentive to our needs and prompt with the COI’s we need to conduct our business. She literally makes my job easier."

Crystal Ashcraft

October 12, 2022

5  out of  5 rating by Crystal Ashcraft
"I switched back to State Farm after trying another auto insurance provider bc the level of service is truly unmatched. Debi specifically is always so helpful & responsive. She answered my many questions promptly & completely. Matt & his team will make sure you understand your options & policies and help you come up with a coverage plan that is best for you. I never felt like I was being “sold” on anything. Highly recommend these folks!"

Tarsicio Torres

October 12, 2022

5  out of  5 rating by Tarsicio Torres
"This is the best insurance ever And thank you for the good work"

Sally Connaughton

October 12, 2022

5  out of  5 rating by Sally Connaughton
"Matt and his crew have taken care of our home and car insurance for twenty plus years His team is always efficient and happy to help ! When we have questions Matt makes time to visit with us !"


October 11, 2022

5  out of  5 rating by Rima FAHEL
"I am so glad I met Becky .. she’s a wonderful friendly person and so kind. Excellent service Was patient with me in answering all my questions and explained every discount am qualify. So excited to have State Farm again"

Brittany Van Order

October 11, 2022

5  out of  5 rating by Brittany Van Order
"BEST INSURANCE COMPANY EVER!!!!! Seriously though. Love these guys"

Jennifer Ridge

October 4, 2022

4  out of  5 rating by Jennifer Ridge
"I have been with State Farm for 10+ years. Matt and his office are always very helpful when I have a problem."

Amy Dear

September 14, 2022

5  out of  5 rating by Amy Dear
"I have used Matt Portz for years. I have always gotten excellent rates and customer service. The team truly cares about their customers. 😁"

Eric Kessler

September 14, 2022

5  out of  5 rating by Eric Kessler
"Sandy was a great help with personalizing my insurance needs"

Bevery A. McClure

August 22, 2022

5  out of  5 rating by Bevery A. McClure
"Very knowledgeable as well as caring office. Matt Portz has managed my house & car insurance for years, I trust him completely. Many years ago I had a small house fire Matt and his office stood by me, everything went smoothly. Always helpful when I have questions. Will stay with Matt always. Good people!"

Natalie Barraza

August 21, 2022

5  out of  5 rating by Natalie Barraza
"I worked with Sandy to switch my car and renters insurance over to State Farm. It was super easy and Sandy was so kind and patient in answering all my questions. I'm really happy and excited to have insurance coverage that works for me and at a way better price. Thanks Sandy, Matt and the rest of the State Farm team!"

Taylor Hollingshead

August 18, 2022

5  out of  5 rating by Taylor Hollingshead
"I recently had my catalytic converters stolen off of my truck. I called Matt’s office with my claim and had a check the same day. Sandy was great helping me understand the process! I can’t say enough nice things about this group. Thanks"

Robert Melendez

August 12, 2022

5  out of  5 rating by Robert Melendez
"My family and I been with state farm for a long time, since we moved to Texas from New York. I tried comparing other quotes from other insurance companies, and no one can get better quotes than state farm. They are a reliable company. This one time I was involved in a car accident and I called them right away they walked me through the whole process, from the tow truck to the claim."

William Maynard

August 6, 2022

5  out of  5 rating by William Maynard
"Matt and his team provide superior customer service. They are friendly, kind and are very knowledgeable. They are my go to experts for auto and home insurance!"

David Mason

August 3, 2022

5  out of  5 rating by David Mason
"Matt Portz has handled all of our insurance needs since we moved here 20 years ago. He knows his stuff and he doesn't try to sell us coverage we don't need. I trust him on all matters related to what insurance we need and what we don't need. Everyone in his office is like that: they all know what they're doing, they are efficient and friendly in servicing our account. Never had any problem with a claim. And they do provide a real personal touch. They treat you like a neighbor, not a number or just a nameless faceless customer in their database. I would recommend them to anyone who asks."

Carole Lathrop

July 28, 2022

5  out of  5 rating by Carole Lathrop
"I've been a State Farm client for over 30 years. I recently moved from Illinois to Denton, TX & Matt Portz -State Farm has just cotinued to provide the EXCELLENT service I've experienced with State Farm. Mr. Portz's office, very patiently, dealt with the demands of Chase Mortgage & successfully made it possible to secure my loan & purchase my dream home in Texas. The entire Matt Portz office staff is very knowledgeable, courteous, & helpful & a pleasure to deal with."

Zack Hauser

July 27, 2022

5  out of  5 rating by Zack Hauser
"State Farm truly is amazing and like a good neghibor they surely are there. I’ve had multiple other insurance providers and State Farm is the best hands down in my opinion. I’d like to give a shout out to Becky out of the Matt Portz office for helping me out. She rocks!! As Joe Dirt would say keep on keep’in on!"

Henry Gibbons

July 27, 2022

5  out of  5 rating by Henry Gibbons
"My recent meeting with Matt Portz to review my policies was cordial, unhurried, informative, and thorough. My claims with State Farm (fortunately relatively few in number over the past 41 years) have always been handled promptly, professionally and to my full satisfaction. I couldn’t be more pleased."