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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pete Savage

Pete Savage

March 21, 2025

5  out of  5
rating by Pete Savage
"Sandy saved the day for me. My commercial insurance agent left me in a huge bind when my insurance company dropped my auto policy. I called this agency to check on commercial insurance days before my policy was set to expire. Sandy literally worked a miracle. She was able to secure auto coverage on my 7 trucks and general liability insurance for my business. She was able to save me thousands of dollars compared to the other companies."
We responded:
"Thank you so much Pete for the wonderful review! I really appreciate you recognizing Sandy in my office!!! We appreciate you and thank you for your business!!"
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Steve Arel

March 17, 2025

5  out of  5
rating by Steve Arel
"Recently switched to Matt's agency after a long relationship with a different local broker, and the change has been great! Matt's team is top notch, and everyone that we have encountered has been super helpful and very responsive, which is what was missing with our previous broker. Highly recommend Matt and his team!"
We responded:
"Thank you so much Steve for the awesome review! I also appreciate you recognizing my team, we strive everyday to provide the best combination of price, protection and service! We sure appreciate you and thank you for your business!!"
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Jason Williams

March 11, 2025

5  out of  5
rating by Jason Williams
"Reached out to Matt and his team about a year ago. We’d been with USAA insurance for many years, but their prices continued creeping up. Told Matt my biggest concern with changing from USAA was customer service. USAA is top notch. Not only has Matt and his team exceeded our expectations on customer service, they’ve saved us hundreds of dollars per month. Thanks Matt!"
We responded:
"Thank you Jason for the awesome review! We sure appreciate you and your business! We strive every day to provide the best customer experience possible to our customers. Thank you for trusting us with your insurance needs!"
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Texas K-9 Academy

March 5, 2025

5  out of  5
rating by Texas K-9 Academy
"Everyone at the office is so helpful and knowledgeable. They always get me what I need within a matter of minutes! Love having all my insurance stuff in one place where they all know me and my family!"
We responded:
"Thank you so much for the amazing review!! We sure appreciate and thank you very much!!!"
Profile photo of Audrey Word

Audrey Word

March 3, 2025

5  out of  5
rating by Audrey Word
"Excellent service from Matt and his team. They really do make my life a lot easier when it comes to covering my home and autos. Highly recommend!"
We responded:
"Thank you so much Audrey for the wonderful review! We sure appreciate you and thank you for your business!!"
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Hunter Garrett

March 1, 2025

5  out of  5
rating by Hunter Garrett
"Easy to work with, very responsive and upfront about everything!"
We responded:
"Thank you so much Hunter for the wonderful review. We strive everyday to provide the best possible customer experience. We sure appreciate you and thank you for your business!!"
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Todd Uglow

February 27, 2025

5  out of  5
rating by Todd Uglow
"I can honestly say I love my insurance agent! Matt and his team are patient and prompt. Always attentive to my needs and there for me if I need to make any changes. Highly recommended!"
We responded:
"Thank you so much Todd for the amazing review!! We truly appreciate you and thank you for your business!!"
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Reagan Rivas

February 24, 2025

5  out of  5
rating by Reagan Rivas
"Teresa is extremely helpful and has my experience great so far!"
We responded:
"Thank you so much Reagan for the 5 star review! I sure appreciate you recognizing Teresa in my office. We strive everyday to provide the best customer experience. We appreciate you and thank you for your business!"
Profile photo of Rochelle wiggins

Rochelle wiggins

February 18, 2025

5  out of  5
rating by Rochelle wiggins
"Becky as well as the entire team is very welcoming. She helped transfer my vehicle insurance from another state with ease. I appreciate and thank you Becky for your help."
We responded:
"Thank you Rochelle for the wonderful review. I appreciate you recognizing Becky in my office! We appreciate you and thank you for your business!"
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Jaime Gonzalez

February 17, 2025

5  out of  5
rating by Jaime Gonzalez
"Fast service with good customer skills in their office."
We responded:
"Thank you so much Jaime for the fantastic 5 star review! We strive every day to provide the best possible customer experience! We appreciate and thank you for your business! "
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Michael Nicholson

February 5, 2025

5  out of  5
rating by Michael Nicholson
"Becky is great she is very responsive and hardworking. She was able to get us great quotes and write several lines of business for us!"
We responded:
"Thank you Michael for the wonderful review! I sure appreciate you recognizing Becky in my office. We appreciate you and thank you for your business!"
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Armida GoM

February 5, 2025

5  out of  5
rating by Armida GoM
"Great service and quick response!"
We responded:
"Thank you Armida for the 5 star review! We appreciate you and thank you for your business! "
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Angel Onesimo Nevarez

February 5, 2025

5  out of  5
rating by Angel Onesimo Nevarez
"If you need fast, clear, good price go ahead and call this branch ask for Teresa great customer service 5 stars to her."
We responded:
"Thank you very much Angel for the wonderful 5 star review! I appreciate you recognizing Teresa in my office! We sure appreciate you and thank you for your business! "
Profile photo of Dezeray Hash

Dezeray Hash

February 5, 2025

5  out of  5
rating by Dezeray Hash
"Love the help with my move thanks guys"
We responded:
"Thank you so much Deserae for the 5 star review! We really appreciate you and thank you for the review and your business! "
Profile photo of Carlos B

Carlos B

February 5, 2025

5  out of  5
rating by Carlos B
"After dealing with another agency and feeling like they did not care for their customers. I decided to reach out to this place and was approached by Teresa. She was phenomenal to deal with and very knowledgeable! I am happy with my choice and will soon be renewing again thanks to her!"
We responded:
"Thank you so much Carlos for the fantastic review! I really appreciate you recognizing Teresa in my office. We strive everyday to provide the best possible customer experience. I thank you for the review and your business! "
Profile photo of Michelle Chavez

Michelle Chavez

February 5, 2025

5  out of  5
rating by Michelle Chavez
"Excelente servicio y comunicación! En especial la de Teresa Barraza quien es mi agente y siempre está a la orden en lo que necesito !"
We responded:
"Thank you so much Micelle for recognizing Teresa in my office! We work hard every day to provide the best possible customer experience. We thank you and appreciate your business!"
Profile photo of Reece Ostand

Reece Ostand

December 17, 2024

5  out of  5
rating by Reece Ostand
"Debi was great at helping me out with getting all my paperwork finished up for my move into my apartment, she was very patient and helpful during the process and I cannot thank her enough!"
We responded:
"Thank you so much Reece for the great review. I appreciate you recognizing Debi in my office. Thank you for your business! "
Profile photo of Pareesa Shirazi

Pareesa Shirazi

November 6, 2024

5  out of  5
rating by Pareesa Shirazi
"Debi at this office so so helpful!"
We responded:
"Thank you so much Pareesa for the wonderful 5 star review. I wanted thank you for recognizing Debi in my office! We work hard to provide the best customer experience possible. Thank you and we sure appreciate you! "
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Nancy Juarez

September 13, 2024

5  out of  5
rating by Nancy Juarez
"Matt Portz and his team take very good care of me!"
We responded:
"Thank you so much Nancy for the great 5 star review. We truly appreciate you and thank you very much for your business!"
Profile photo of Cecilia Rincon

Cecilia Rincon

September 12, 2024

5  out of  5
rating by Cecilia Rincon
"State Farm insurance has the best costumer service ever."
We responded:
"Thank you Cecilia for the awesome 5 star review. We appreciate you and thank you for your business! "
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Jill Harwell

September 12, 2024

5  out of  5
rating by Jill Harwell
"Teresa was amazing!"
We responded:
"Thank you Jill for the wonderful review. I appreciate you recognizing Teresa in my office. Thank you for your business! "
Profile photo of Saundra Segerstrom

Saundra Segerstrom

September 12, 2024

5  out of  5
rating by Saundra Segerstrom
"I cannot say enough good things about my experience with this insurance agency, especially Sandy Sauceda. Sandy is incredibly responsive and helpful. Matt Portz Agency takes care of all our business and personal insurance needs. I highly recommend this agency to anyone in need of insurance."
We responded:
"Thank you so much Saundra for the amazing review! I appreciate you recognizing Sandy in my office. We strive everyday to provide the best possible customer experience. We truly appreciate and thank you for your business. "
Profile photo of GM Coughlin

GM Coughlin

August 12, 2024

5  out of  5
rating by GM Coughlin
"State farm/Matt Ports is great, and I’m so thankful for them being there for me and my family. When it matters, they always come through. Example, I was recently in a major car accident and they were on the spot with everything I needed to file the claim. Without worries on my part. What more can I say, except for I highly recommend them. Thank you- SateFarm. I hope your business increases immensely! I appreciate you!"
We responded:
"Thank you so much Gloria for this wonderful review! We truly appreciate you and thank you for your business!"
Profile photo of Stewart Moulton

Stewart Moulton

August 12, 2024

5  out of  5
rating by Stewart Moulton
"My wife and I have been with State Farm insurance both home, auto and life. For over 26 years give or take. We tried Allstate for a few years. But came back to the tried and true of State Farm and the Matt Portz office. Unbeatable customer service with attention to your details and needs. 💯 Satisfaction!!!"
We responded:
"Thank you so much Stewart for the fantastic review! I also wanted to thank you for your loyalty to State Farm and our office all these years. We sure appreciate you and thank you for your business!"
Profile photo of Jennifer Yzaguirre

Jennifer Yzaguirre

August 12, 2024

5  out of  5
rating by Jennifer Yzaguirre
"I cannot say enough good things about my experience with this insurance agency, especially Teresa Barraza. From the moment I reached out for a quote, Teresa was incredibly responsive and helpful. She took the time to thoroughly explain all of my options and answer any questions I had. What really sets Matt Portz Agency apart, in my opinion, was Teresa! Her honesty and integrity is evident. When I found a slightly more affordable policy elsewhere, she took her time and genuinely tried to apply any discount she could think of to help lower my rate. When that didn’t work, she suggested what I should confirm with the new insurance company to ensure I was covered with the same protection and she even offered to walk me through the cancellation process, even though it meant losing my business. That level of honesty and transparency is hard to come by in the insurance industry, and it truly solidified my trust in this agency. Despite finding a cheaper option, I ultimately chose to stay with this agency because of Teresa's exceptional customer service. Her dedication to this agency is truly remarkable and I am grateful to have Matt Portz as my insurance agent, but I am especially grateful to Teresa for all of her assistance. I would highly recommend this agency to anyone in need of insurance services. Thank you, Teresa, for all that you do!"
We responded:
"Jennifer, I can’t thank you enough for this amazing review. I truly appreciate to recognizing Teresa in my office. We strive everyday to provide the best customer experience and we thank you for taking the time to write this review and for your business!!"