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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Adams

September 5, 2025

5  out of  5
rating by Kimberly Adams
"My husband and I have been very satisfied with State Farm and Matt Portz's office in particular. The staff are knowledgeable and helpful. We were experiencing difficulties with the amount of our roofing claim. We took the matter to Debi and the discrepancy was remedied same day. Thank you Debi."
We responded:
"Thank you so much Kimberly for the amazing review! I really appreciate you recognizing my office team, we strive everyday to provide the best possible customer experience! We sure appreciate you and thank you for your business!"
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Roddy Adams

September 5, 2025

5  out of  5
rating by Roddy Adams
"Excellent Customer Service. Always ready to listen and answer any questions. A+"
We responded:
"Thank you Roddy for the 5 star review! We sure appreciate and thank you! "
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Gayla Mills

September 4, 2025

5  out of  5
rating by Gayla Mills
"Very professional staff and quick to respond to any questions or service needs. Highly recommend."
We responded:
"Thank you so much Gayla for the wonderful review! We sure appreciate you and thank you for your business!"
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Cori Bynum

August 26, 2025

5  out of  5
rating by Cori Bynum
"Hailey was fantastic and patient with me when I needed to move my auto policy so suddenly. She was very detailed and provided quick and professional feedback that allowed me to make a confident decision with my switch to State Farm! Happy to know the team is prompt and responsive. Satisfied with my transition."
We responded:
"Thank you Cori for the awesome review! We so happy that you had a great experience with State Farm! "
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Ido Lustig

August 21, 2025

5  out of  5
rating by Ido Lustig
"I have been working with Sandy and Matt for my rentals a few years now. They are always responsive, attentive and provide me with the best prices. I'm very happy to be working with them and will continue in the future. Thanks!"
We responded:
"Thank you so much Ido for the wonderful review! I really appreciate you recognizing Sandy in my office. We sure do appreciate you and thank you very much for your business!!"
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Ford Roberson

August 19, 2025

5  out of  5
rating by Ford Roberson
"Amazing fast and complete service for both my home and car. Totally professional staff."
We responded:
"Thank you so much Ford for the 5 star review! We strive everyday to provide the best possible experience for our customers. Thank you for the review and your business!"
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Derrick Johnson

August 18, 2025

5  out of  5
rating by Derrick Johnson
"My experience with this office has been amazing. Debi and the team do a great job answering any questions you may have and helping with any need no matter how big or small. Thanks for making my time with Statefarm amazing and as free from stress as possible"
We responded:
"Thank you so much Derrick for the fantastic review! I sure appreciate your recognizing Debi in my office. So happy to hear you had a great experience. Thank you for the review and your business! "
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CB Bell

August 8, 2025

5  out of  5
rating by CB Bell
"Sandy with Matt Portz group is amazing. Super responsive, informative and always looking out for me!!!"
We responded:
"Thank you so much for the amazing review! We so appreciate you and that you for your business! We work hard everyday to provide the best possible customer service! We thank you for trusting us with your insurance needs!!"
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penny everett

July 15, 2025

5  out of  5
rating by penny everett
"I have known Matt and his awesome team for years! They are all very knowledgeable and personable! You cannot go wrong with this agency!!!"
We responded:
"Thank you so much Penny for the awesome 5 star review! We sure appreciate you!! "
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Brian Peterka

July 14, 2025

5  out of  5
rating by Brian Peterka
"It was an easy and clear process working with Teresa. She did great on quoting me the right insurance. The process was fast and easy."
We responded:
"Thank you so much Brian for the awesome 5 start review! I really appreciate you recognizing Teresa in my office. I just wanted to say thank you and that we sure appreciate your business!!"
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Gerry Goodman

July 10, 2025

4  out of  5
rating by Gerry Goodman
"good agent and helpful staff"
We responded:
"Thank you Gerry for taking the time to share your experience. We always appreciate a positive review as we strive everyday to provide the best customer experience possible. "
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Brayden Miles

June 24, 2025

5  out of  5
rating by Brayden Miles
"Becky Stogsdill was super helpful in getting my monthly premium lower! - Brayden"
We responded:
"Thank you so much Brayden for the awesome 5 star review. I also appreciate you recognizing Becky in my office. We sure appreciate and thank you for your business!"
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Markus K.

June 4, 2025

5  out of  5
rating by Markus K.
"Absolutely great experience: quick, non-complicated support was provided via phone. +++"
We responded:
"Thank you so much Markus for the fantastic review! So happy to hear about your experience. We appreciate and thank you for your business!!"
Profile photo of Rachel Helms

Rachel Helms

June 3, 2025

5  out of  5
rating by Rachel Helms
"I had a great experience with Sandy at Matt Portz Insurance! She helped me set up the policy I needed within one day and responded very promptly throughout. She took the time to answer my questions and was very professional. I had a very pleasant experience, and I highly recommend them!"
We responded:
"Thank you so much Rachel for the wonderful review! I really appreciate you recognizing Sandy in my office. We appreciate and thank you very much for your business!!"
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Darby B

June 3, 2025

5  out of  5
rating by Darby B
"I've been a State Farm customer for 28 years, and Matt Portz has been my agent in recent years. Matt and his assistant Debi are always professional, knowledgeable, responsive, and promptly resolve any updates or issues I have. I've researched and found I still receive the most competitive rate for the services provided with Matt's team. State Farm is a solid company and Matt and his staff are solid professionals. Highly recommend!"
We responded:
"Thank you so much Darby for the wonderful review! I really appreciate you recognizing Debi and the team! We strive everyday to provide the best possible customer experience. We appreciate and thank you for your business and years of loyalty!! "
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Sam G

May 21, 2025

5  out of  5
rating by Sam G
"I had an outstanding experience working with Becky. She took the time to understand my needs, explained all my options clearly, and helped me find the perfect coverage at a competitive price. Her professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I highly recommend to anyone looking for a trustworthy and knowledgeable insurance agent."
We responded:
"Thank you so much Sam for the amazing review! I appreciate you recognizing Becky in my office. We strive everyday to provide the best possible customer experience. We appreciate and thank you for your business!"
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Kathy Campbell

May 21, 2025

5  out of  5
rating by Kathy Campbell
"The staff are always friendly and helpful."
We responded:
"Thank you so much Kathy for the wonderful 5 star review! We sure appreciate and thank you for your business!"
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Brad Strauss

May 21, 2025

5  out of  5
rating by Brad Strauss
"I’ve had a great experience working with Sandra at State Farm. She’s incredibly responsive, always quick to return calls or emails, and takes the time to answer all of my questions thoroughly. Very helpful and professional—highly recommend her!"
We responded:
"Thank you so much Brad for the awesome 5 star review!! I really appreciate you recognizing Sandy in my office. We appreciate and thank you for your business! "
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Wesley Evermon

May 21, 2025

5  out of  5
rating by Wesley Evermon
"I’ve been very pleased with Matt Portz’ office, and specifically with Becky! She has helped my wife and I with our policies and kept everything in the process very smooth! We enjoy doing business with her and the rest of the team!"
We responded:
"Thank you Wesley for the fantastic 5 star review! I really appreciate you recognizing Becky in my office. We work hard everyday to provide the best possible customer experience! We appreciate and thank you for your business!"
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Alejandro Martinez

May 20, 2025

5  out of  5
rating by Alejandro Martinez
"Thank you for your patient time and professionalism"
We responded:
"Thank you Alejandro for the 5 star review! We sure appreciate you and thank you for your business!! "
Profile photo of Saravanan Selvavinayagam

Saravanan Selvavinayagam

May 8, 2025

5  out of  5
rating by Saravanan Selvavinayagam
"Teresa from State Farm did a splendid job in setting up my insurance. She thoroughly explained all the details and followed up promptly. I am extremely satisfied with her service and commitment. Keep up the great work."
We responded:
"Thank you so much Saravanan for the amazing review!! I really appreciate you mentioning Teresa in my office! We strive every day to provide the best possible customer experience!! We appreciate you and thank you for your business!!"
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Lucius Thin

April 29, 2025

5  out of  5
rating by Lucius Thin
"Fast reply and very helpful"
We responded:
"Thank you Lucius for the 5 star review! We sure appreciate and thank you for your business! "
Profile photo of Connor Gohlke

Connor Gohlke

April 15, 2025

5  out of  5
rating by Connor Gohlke
"I use Matt Portz for both auto and home insurance. They have been great to work with and Sandy answers any/all questions we have! Thanks for the help guys!"
We responded:
"Thank you so much Connor for the wonderful review! We strive every day to provide the best possible customer experience! I appreciate you recognizing Sandy in my office. We sure appreciate you and thank you for your business!!"
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Herman Totten

April 6, 2025

5  out of  5
rating by Herman Totten
"Let me take this opportunity to express my sincere appreciation for the professional service given to me in the resolution of my claim. Herman L. Totten"
We responded:
"Thank you so much Herman for the wonderful review! We sure do appreciate you and thank you for your business!!"
Profile photo of John McClellan

John McClellan

April 3, 2025

5  out of  5
rating by John McClellan
"They have stood by my parents and myself since they opened. No issues when disaster strikes. Great rates and excellent service."
We responded:
"Thank you so much John for the wonderful review! We sure appreciate you and thank you for your business!!"