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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Juarez

September 13, 2024

5  out of  5
rating by Nancy Juarez
"Matt Portz and his team take very good care of me!"
We responded:
"Thank you so much Nancy for the great 5 star review. We truly appreciate you and thank you very much for your business!"
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Cecilia Rincon

September 12, 2024

5  out of  5
rating by Cecilia Rincon
"State Farm insurance has the best costumer service ever."
We responded:
"Thank you Cecilia for the awesome 5 star review. We appreciate you and thank you for your business! "
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Jill Harwell

September 12, 2024

5  out of  5
rating by Jill Harwell
"Teresa was amazing!"
We responded:
"Thank you Jill for the wonderful review. I appreciate you recognizing Teresa in my office. Thank you for your business! "
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Saundra Segerstrom

September 12, 2024

5  out of  5
rating by Saundra Segerstrom
"I cannot say enough good things about my experience with this insurance agency, especially Sandy Sauceda. Sandy is incredibly responsive and helpful. Matt Portz Agency takes care of all our business and personal insurance needs. I highly recommend this agency to anyone in need of insurance."
We responded:
"Thank you so much Saundra for the amazing review! I appreciate you recognizing Sandy in my office. We strive everyday to provide the best possible customer experience. We truly appreciate and thank you for your business. "
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GM Coughlin

August 12, 2024

5  out of  5
rating by GM Coughlin
"State farm/Matt Ports is great, and I’m so thankful for them being there for me and my family. When it matters, they always come through. Example, I was recently in a major car accident and they were on the spot with everything I needed to file the claim. Without worries on my part. What more can I say, except for I highly recommend them. Thank you- SateFarm. I hope your business increases immensely! I appreciate you!"
We responded:
"Thank you so much Gloria for this wonderful review! We truly appreciate you and thank you for your business!"
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Stewart Moulton

August 12, 2024

5  out of  5
rating by Stewart Moulton
"My wife and I have been with State Farm insurance both home, auto and life. For over 26 years give or take. We tried Allstate for a few years. But came back to the tried and true of State Farm and the Matt Portz office. Unbeatable customer service with attention to your details and needs. 💯 Satisfaction!!!"
We responded:
"Thank you so much Stewart for the fantastic review! I also wanted to thank you for your loyalty to State Farm and our office all these years. We sure appreciate you and thank you for your business!"
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Jennifer Yzaguirre

August 12, 2024

5  out of  5
rating by Jennifer Yzaguirre
"I cannot say enough good things about my experience with this insurance agency, especially Teresa Barraza. From the moment I reached out for a quote, Teresa was incredibly responsive and helpful. She took the time to thoroughly explain all of my options and answer any questions I had. What really sets Matt Portz Agency apart, in my opinion, was Teresa! Her honesty and integrity is evident. When I found a slightly more affordable policy elsewhere, she took her time and genuinely tried to apply any discount she could think of to help lower my rate. When that didn’t work, she suggested what I should confirm with the new insurance company to ensure I was covered with the same protection and she even offered to walk me through the cancellation process, even though it meant losing my business. That level of honesty and transparency is hard to come by in the insurance industry, and it truly solidified my trust in this agency. Despite finding a cheaper option, I ultimately chose to stay with this agency because of Teresa's exceptional customer service. Her dedication to this agency is truly remarkable and I am grateful to have Matt Portz as my insurance agent, but I am especially grateful to Teresa for all of her assistance. I would highly recommend this agency to anyone in need of insurance services. Thank you, Teresa, for all that you do!"
We responded:
"Jennifer, I can’t thank you enough for this amazing review. I truly appreciate to recognizing Teresa in my office. We strive everyday to provide the best customer experience and we thank you for taking the time to write this review and for your business!!"
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Dan The man

August 12, 2024

5  out of  5
rating by Dan The man
"Becky has been great helping me out with my questions!"
We responded:
"Thank you Dan for the great 5 star review! I appreciate you recognizing Becky in my office! We sure appreciate and thank you for your business! "
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Asia P

August 12, 2024

5  out of  5
rating by Asia P
"Matt Portz and his team are very prompt and efficient. Debi always provides great customer service!"
We responded:
"Thank you so much Asia for that great review! I appreciate you recognizing Debi in my office! Thank you for your business! "
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Genny 4rmtheblock

August 12, 2024

5  out of  5
rating by Genny 4rmtheblock
"Teresa Barraza was very helpful and efficient. I needed to immediately switch insurance coverages due to the high prices in Texas. She was able to find me the best coverage in their firm and get me all set!"
We responded:
"Thank you Genny for the wonderful 5 star review! I appreciate and thank you for recognizing Teresa in my office. We’re so happy you’re with us at State Farm. Thank you for your business!"
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Mike Ramirez

August 10, 2024

5  out of  5
rating by Mike Ramirez
"I recently switched to State Farm Insurance and am very impressed with this agency and the professional assistance provided by Teresa, my new insurance representative."
We responded:
"Thank you so much Mike for the great 5 star review! I appreciate you recognizing Teresa in the office! We strive everyday to provide the best customer experience. Thank you for your business! "
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Guy Clayton

August 8, 2024

5  out of  5
rating by Guy Clayton
"Matt is great and his team gives the best customer service in the industry! They’re the best."
We responded:
"Thank you so much Guy for the great review! We sure do appreciate and thank you for your business! "
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Dawn Labosco

August 1, 2024

5  out of  5
rating by Dawn Labosco
"Highly recommend. They always go out of their way to find me the best coverage and the lowest rates. Great customer service, calls are always returned promptly. Update: I am continually impressed with the level of service I have received from Matt Portz and his team. Matt recently personally worked with the claims dept after they declared my hail damaged car a total loss. I completely disagreed with that decision and the low value they had placed on my car, leaving off options and presenting ridiculous comps. Matt presented the correct facts and claims reversed their decision. I can’t thank him enough for once again going over and above for his customers."
We responded:
"Thank you so much Dawn for the great review! We sure do appreciate you and your business!!"
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Kelsey Grummert

May 15, 2024

5  out of  5
rating by Kelsey Grummert
"Sandy was so easy to work with and she got me the best deal out of 5 different companies I called in regard to car insurance. I could not be happier!"
We responded:
"Thank you so much Kelsey for the great 5 star review. I appreciate you recognizing Sandy in my office! We strive everyday to provide the best customer experience! We appreciate you and thank you for your business!"
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Ricardo Soberanes

May 2, 2024

5  out of  5
rating by Ricardo Soberanes
"All my family is being with Matt for many many years, all their staff is very responsive personally and takes extra efforts to assist and make sure everything is clear. I highly recommend them."
We responded:
"Thank you so much Ricardo for the wonderful review! We strive every day to provide the best customer experience. We sure do appreciate you and thank you for your business!"
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Jason “Professor Jason”

May 1, 2024

5  out of  5
rating by Jason “Professor Jason”
"Becky and Debi are always there for you."
We responded:
"Thank you Jason for the great review! I sure appreciate you recognizing Becky & Debi in the office. We appreciate and thank you for your business! "
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david gatty

March 23, 2024

5  out of  5
rating by david gatty
"Great insurance company and Matt is the best."
We responded:
"Thank you so much David for the great review! We sure do appreciate you and thank you for your business!!"
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cassandra davidson

February 29, 2024

5  out of  5
rating by cassandra davidson
"My overall experience has been great.."
We responded:
"Thank you so much Cassandra for the wonderful 5 star review! We sure do appreciate you and thank you for your business!!"
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Djenane Bolton

February 7, 2024

5  out of  5
rating by Djenane Bolton
"We have used Matt’s office for decades! By far the most responsive and best customer service ever!!"
We responded:
"Thank you so much Djenane for the wonderful review! We sure appreciate you and thank you for your business!!"
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Tammy Woods

February 7, 2024

5  out of  5
rating by Tammy Woods
"I have been with the Matt Portz Team for over 10 years and I have always been satisfied with the customer service I've received. Debi is excellent and she is always able to handle any questions or concerns that I have."
We responded:
"Thank you Tammy for the great review and recognizing Debi! We strive to provide the best customer experience. We appreciate you and your business!"
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penny everett

February 6, 2024

5  out of  5
rating by penny everett
"They are the BEST!!"
We responded:
"Thank you so much Penny for the awesome 5 star review! We sure appreciate you!! "
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Sam VaQuera

February 1, 2024

5  out of  5
rating by Sam VaQuera
"Matt Portz and his team are very professional! They take the time to know you and see what works best for your Insurance needs. Been with State Farm for 15+ years for Home and Auto"
We responded:
"Thank you so much for the awesome review Sam!! We sure appreciate you and thank you for trusting us with your business!!"
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Dawn Boswell

January 25, 2024

5  out of  5
rating by Dawn Boswell
"We’ve been with Matt for literally decades now and in every situation that has come up he and his office have been professional, prompt, helpful, and kind. Matt is incredibly responsive personally and takes extra efforts to assist and make sure everything is clear. I cannot say enough good things about his office and their service. I highly recommend them."
We responded:
"Thank you so much Dawn for the amazing review and for recognizing my office team! We appreciate you and thank you for your business!!"
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Kachi montgomery

November 9, 2023

5  out of  5
rating by Kachi montgomery
"I have been getting auto and home insurance what feels like a couple years but reality may be 10 plus. they have an awesome staff, all I have to do is just say hey it's me and they know exactly who I am take care of everything I need honestly best insurance I ever had."
We responded:
"Thank you so much Kachi for the amazing review! I appreciate you recognizing my staff, we strive everyday to provide the best possible customer experience. We sure do appreciate you and thank you for your business!"
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Brenda White

November 8, 2023

5  out of  5
rating by Brenda White
"I’ve been with State Farm since I was 16 & I’m 59 now. I’ve been with Matt Portz office for 25-30 years. I know it’s been a long time. They are always helpful. Debi & Becky are both super helpful & courteous when I call on the phone. They are definitely nicer to deal with than after hours Customer service line!"
We responded:
"Thank you so much Brenda for the wonderful review. I really appreciate you recognizing Debi & Becky in my office. We strive everyday to provide the best possible customer service. We sure appreciate you and thank you for your business! "