Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Markus K.

Markus K.

June 4, 2025

5  out of  5
rating by Markus K.
"Absolutely great experience: quick, non-complicated support was provided via phone. +++"
We responded:
"Thank you so much Markus for the fantastic review! So happy to hear about your experience. We appreciate and thank you for your business!!"
Profile photo of Rachel Helms

Rachel Helms

June 3, 2025

5  out of  5
rating by Rachel Helms
"I had a great experience with Sandy at Matt Portz Insurance! She helped me set up the policy I needed within one day and responded very promptly throughout. She took the time to answer my questions and was very professional. I had a very pleasant experience, and I highly recommend them!"
We responded:
"Thank you so much Rachel for the wonderful review! I really appreciate you recognizing Sandy in my office. We appreciate and thank you very much for your business!!"
Profile photo of Darby B

Darby B

June 3, 2025

5  out of  5
rating by Darby B
"I've been a State Farm customer for 28 years, and Matt Portz has been my agent in recent years. Matt and his assistant Debi are always professional, knowledgeable, responsive, and promptly resolve any updates or issues I have. I've researched and found I still receive the most competitive rate for the services provided with Matt's team. State Farm is a solid company and Matt and his staff are solid professionals. Highly recommend!"
We responded:
"Thank you so much Darby for the wonderful review! I really appreciate you recognizing Debi and the team! We strive everyday to provide the best possible customer experience. We appreciate and thank you for your business and years of loyalty!! "
Profile photo of Sam G

Sam G

May 21, 2025

5  out of  5
rating by Sam G
"I had an outstanding experience working with Becky. She took the time to understand my needs, explained all my options clearly, and helped me find the perfect coverage at a competitive price. Her professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I highly recommend to anyone looking for a trustworthy and knowledgeable insurance agent."
We responded:
"Thank you so much Sam for the amazing review! I appreciate you recognizing Becky in my office. We strive everyday to provide the best possible customer experience. We appreciate and thank you for your business!"
Profile photo of Kathy Campbell

Kathy Campbell

May 21, 2025

5  out of  5
rating by Kathy Campbell
"The staff are always friendly and helpful."
We responded:
"Thank you so much Kathy for the wonderful 5 star review! We sure appreciate and thank you for your business!"
Profile photo of Brad Strauss

Brad Strauss

May 21, 2025

5  out of  5
rating by Brad Strauss
"I’ve had a great experience working with Sandra at State Farm. She’s incredibly responsive, always quick to return calls or emails, and takes the time to answer all of my questions thoroughly. Very helpful and professional—highly recommend her!"
We responded:
"Thank you so much Brad for the awesome 5 star review!! I really appreciate you recognizing Sandy in my office. We appreciate and thank you for your business! "
Profile photo of Wesley Evermon

Wesley Evermon

May 21, 2025

5  out of  5
rating by Wesley Evermon
"I’ve been very pleased with Matt Portz’ office, and specifically with Becky! She has helped my wife and I with our policies and kept everything in the process very smooth! We enjoy doing business with her and the rest of the team!"
We responded:
"Thank you Wesley for the fantastic 5 star review! I really appreciate you recognizing Becky in my office. We work hard everyday to provide the best possible customer experience! We appreciate and thank you for your business!"
Profile photo of Alejandro Martinez

Alejandro Martinez

May 20, 2025

5  out of  5
rating by Alejandro Martinez
"Thank you for your patient time and professionalism"
We responded:
"Thank you Alejandro for the 5 star review! We sure appreciate you and thank you for your business!! "
Profile photo of Saravanan Selvavinayagam

Saravanan Selvavinayagam

May 8, 2025

5  out of  5
rating by Saravanan Selvavinayagam
"Teresa from State Farm did a splendid job in setting up my insurance. She thoroughly explained all the details and followed up promptly. I am extremely satisfied with her service and commitment. Keep up the great work."
We responded:
"Thank you so much Saravanan for the amazing review!! I really appreciate you mentioning Teresa in my office! We strive every day to provide the best possible customer experience!! We appreciate you and thank you for your business!!"
Profile photo of Lucius Thin

Lucius Thin

April 29, 2025

5  out of  5
rating by Lucius Thin
"Fast reply and very helpful"
We responded:
"Thank you Lucius for the 5 star review! We sure appreciate and thank you for your business! "
Profile photo of Connor Gohlke

Connor Gohlke

April 15, 2025

5  out of  5
rating by Connor Gohlke
"I use Matt Portz for both auto and home insurance. They have been great to work with and Sandy answers any/all questions we have! Thanks for the help guys!"
We responded:
"Thank you so much Connor for the wonderful review! We strive every day to provide the best possible customer experience! I appreciate you recognizing Sandy in my office. We sure appreciate you and thank you for your business!!"
Profile photo of Herman Totten

Herman Totten

April 6, 2025

5  out of  5
rating by Herman Totten
"Let me take this opportunity to express my sincere appreciation for the professional service given to me in the resolution of my claim. Herman L. Totten"
We responded:
"Thank you so much Herman for the wonderful review! We sure do appreciate you and thank you for your business!!"
Profile photo of John McClellan

John McClellan

April 3, 2025

5  out of  5
rating by John McClellan
"They have stood by my parents and myself since they opened. No issues when disaster strikes. Great rates and excellent service."
We responded:
"Thank you so much John for the wonderful review! We sure appreciate you and thank you for your business!!"
Profile photo of Pete Savage

Pete Savage

March 21, 2025

5  out of  5
rating by Pete Savage
"Sandy saved the day for me. My commercial insurance agent left me in a huge bind when my insurance company dropped my auto policy. I called this agency to check on commercial insurance days before my policy was set to expire. Sandy literally worked a miracle. She was able to secure auto coverage on my 7 trucks and general liability insurance for my business. She was able to save me thousands of dollars compared to the other companies."
We responded:
"Thank you so much Pete for the wonderful review! I really appreciate you recognizing Sandy in my office!!! We appreciate you and thank you for your business!!"
Profile photo of Steve Arel

Steve Arel

March 17, 2025

5  out of  5
rating by Steve Arel
"Recently switched to Matt's agency after a long relationship with a different local broker, and the change has been great! Matt's team is top notch, and everyone that we have encountered has been super helpful and very responsive, which is what was missing with our previous broker. Highly recommend Matt and his team!"
We responded:
"Thank you so much Steve for the awesome review! I also appreciate you recognizing my team, we strive everyday to provide the best combination of price, protection and service! We sure appreciate you and thank you for your business!!"
Profile photo of Jason Williams

Jason Williams

March 11, 2025

5  out of  5
rating by Jason Williams
"Reached out to Matt and his team about a year ago. We’d been with USAA insurance for many years, but their prices continued creeping up. Told Matt my biggest concern with changing from USAA was customer service. USAA is top notch. Not only has Matt and his team exceeded our expectations on customer service, they’ve saved us hundreds of dollars per month. Thanks Matt!"
We responded:
"Thank you Jason for the awesome review! We sure appreciate you and your business! We strive every day to provide the best customer experience possible to our customers. Thank you for trusting us with your insurance needs!"
Profile photo of Texas K-9 Academy

Texas K-9 Academy

March 5, 2025

5  out of  5
rating by Texas K-9 Academy
"Everyone at the office is so helpful and knowledgeable. They always get me what I need within a matter of minutes! Love having all my insurance stuff in one place where they all know me and my family!"
We responded:
"Thank you so much for the amazing review!! We sure appreciate and thank you very much!!!"
Profile photo of Audrey Word

Audrey Word

March 3, 2025

5  out of  5
rating by Audrey Word
"Excellent service from Matt and his team. They really do make my life a lot easier when it comes to covering my home and autos. Highly recommend!"
We responded:
"Thank you so much Audrey for the wonderful review! We sure appreciate you and thank you for your business!!"
Profile photo of Hunter Garrett

Hunter Garrett

March 1, 2025

5  out of  5
rating by Hunter Garrett
"Easy to work with, very responsive and upfront about everything!"
We responded:
"Thank you so much Hunter for the wonderful review. We strive everyday to provide the best possible customer experience. We sure appreciate you and thank you for your business!!"
Profile photo of Todd Uglow

Todd Uglow

February 27, 2025

5  out of  5
rating by Todd Uglow
"I can honestly say I love my insurance agent! Matt and his team are patient and prompt. Always attentive to my needs and there for me if I need to make any changes. Highly recommended!"
We responded:
"Thank you so much Todd for the amazing review!! We truly appreciate you and thank you for your business!!"
Profile photo of Reagan Rivas

Reagan Rivas

February 24, 2025

5  out of  5
rating by Reagan Rivas
"Teresa is extremely helpful and has my experience great so far!"
We responded:
"Thank you so much Reagan for the 5 star review! I sure appreciate you recognizing Teresa in my office. We strive everyday to provide the best customer experience. We appreciate you and thank you for your business!"
Profile photo of Rochelle wiggins

Rochelle wiggins

February 18, 2025

5  out of  5
rating by Rochelle wiggins
"Becky as well as the entire team is very welcoming. She helped transfer my vehicle insurance from another state with ease. I appreciate and thank you Becky for your help."
We responded:
"Thank you Rochelle for the wonderful review. I appreciate you recognizing Becky in my office! We appreciate you and thank you for your business!"
Profile photo of Jaime Gonzalez

Jaime Gonzalez

February 17, 2025

5  out of  5
rating by Jaime Gonzalez
"Fast service with good customer skills in their office."
We responded:
"Thank you so much Jaime for the fantastic 5 star review! We strive every day to provide the best possible customer experience! We appreciate and thank you for your business! "
Profile photo of Michael Nicholson

Michael Nicholson

February 5, 2025

5  out of  5
rating by Michael Nicholson
"Becky is great she is very responsive and hardworking. She was able to get us great quotes and write several lines of business for us!"
We responded:
"Thank you Michael for the wonderful review! I sure appreciate you recognizing Becky in my office. We appreciate you and thank you for your business!"
Profile photo of Armida GoM

Armida GoM

February 5, 2025

5  out of  5
rating by Armida GoM
"Great service and quick response!"
We responded:
"Thank you Armida for the 5 star review! We appreciate you and thank you for your business! "