State Farm® Insurance Agent Matt Portz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ietrice Porter
March 11, 2026
5
out of
5
rating by Ietrice Porter
"Several years with this team . They are beyond amazing . I wish I could give ten stars."
We responded:
"Thank you so much Letrice for the 5 - star review and sharing such thoughtful feedback! We sure appreciate you and if you ever need anything we are always here to help! #mattportz.com #goodneighbor #amazingteam"
Linda Mills
March 11, 2026
5
out of
5
rating by Linda Mills
"I had a great experience with the office on March 10th in regards to my insurance questions. Thank you Matt and your office personnel Beckie!😘"
We responded:
"Thank you so much Linda for the 5 - star review and sharing your experience! It means a lot that you highlighted Becky in my office in assisting you with your insurance questions. We take pride in making sure every customer feels confident about their State Farm insurance coverage. We truly appreciate you trusting us with your insurance needs and if you ever need help with your policy or have any questions in the future, we’re here for you! #mattportz.com"
Omar Rod
March 11, 2026
5
out of
5
rating by Omar Rod
"Terresa was great!!!! I was in a bind and she helped and put up with my obvious frustration... she deserves a medal!!! Lol thank you terresa!!!"
We responded:
"Omar, this is the kind of feedback we truly value. Teresa does an excellent job assisting our customers when they need us the most! I agree, she’s a gold medalist in my book!! We appreciate your business and are always here if you need anything else!! #mattportz.com #likeagoodneighbor "
Teresa Boyd
March 11, 2026
5
out of
5
rating by Teresa Boyd
"I have 2 cars and I called to add my motorcycle and spoke to Becky. I am one of those that likes to go thru one person due to the excellent treatment I get from e my. So if she is busy, I do not mind waiting for her to call me back. The excellent customer service experience is why I have not changed insurance company."
We responded:
"Thank you so much Teresa for taking the time to leave us a 5 - star review. Becky is a rockstar and makes me so happy to hear the excellent treatment she provides. We sure appreciate and thank you for your business!! #mattportz.com #motorcycleinsurance "
Amelia Moeggenborg
February 26, 2026
5
out of
5
rating by Amelia Moeggenborg
"Becky was super helpful getting me completely set up! I recommend them! :)"
We responded:
"Thank you so much Amelia for the wonderful review! I really appreciate you recognizing Becky in my office helping you get all set up! We sure appreciate and thank you for your business!!"
NidiaIlyes Janadi
February 25, 2026
5
out of
5
rating by NidiaIlyes Janadi
"Teresa, Thank you so much for your assistance today and for helping us get set up with rental insurance. We truly appreciate your great customer service and friendly demeanor, it made the whole process smooth and stress-free. Thanks again for all your help!"
We responded:
"Thank you so much Nidiallyes for the wonderful review. I really appreciate you recognizing Teresa in my office. We work hard every day to provide the best possible customer experience! So happy to hear the whole process was smooth and stress free! We sure appreciate and thank you for your business!!"
Cristina Barraza
February 24, 2026
5
out of
5
rating by Cristina Barraza
"Teresa made it easy to get my insurance going with State Farm. Great customer service, and always replies in a timely manner! It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met.Highly recommended!"
We responded:
"Thank you so much Cristina for the wonderful review! I really appreciate you for recognizing Teresa in my office and makes me so happy she’s providing such great customer service! We sure appreciate and thank you for your business!!"
Jose
February 24, 2026
5
out of
5
rating by Jose
"Teresa Barraza is awesome. I had no problem at all with her helping me, she is very professional and polite even tho I had a couple of questions she was and is always ready to help. Any question I had she had an answer. She made me feel like I made the choice to join State Farm."
We responded:
"Thank you so much Jose for the awesome review! I really appreciate you recognizing Teresa in my office and so happy she was able to get all your questions answered. Were so happy you joined us at State Farm and we appreciate your business!"
Daniel Cayanan
February 24, 2026
5
out of
5
rating by Daniel Cayanan
"When I was having trouble in getting car/auto insurance with other companies, Becky made it so easy with Statefarm! She made the transition very smooth and answered all my concerning questions. Her customer service was top notch and was very nice! Thank you again Becky for all your help!"
We responded:
"Thank you so much Daniel for the fantastic review! I really appreciate you recognizing Becky in my office and makes me so happy to hear how smooth the transition was. We strive every day to provide the best possible customer experience! We sure appreciate and thank you for your business!"
Gig Janicek
February 24, 2026
5
out of
5
rating by Gig Janicek
"Matt Portz's Agency is 'Best in Class' in my opinion. Knowledgable, Organized, Friendly, and Customer oriented. The Customer Service I've experienced is amazing! I have had the pleasure of working directly with Matt on various insurance matters and his experience and guidance has been invaluable. He doesn't rush to get you off the phone and wants his customers to be satisfied! As pleased as we are with him, you have to give equal credit to his staff. We've been blessed to work more directly with Sandy and she has always delivered on her promises to us. They take care of their policy holders!"
We responded:
"Thank you so much Gig for the amazing and kind review!! I sure appreciate you recognizing Sandy in my office. I have always enjoyed our friendship and conversations over the years! We truly appreciate you and thank you so much for your support & business!!"
V W
February 23, 2026
5
out of
5
rating by V W
"I just got off the phone with Kim at Matt Portz State Farm. I had several options on what to do regarding a claim and she spelled them all out for me. She took the time. And she was very pleasant about it! Thanks Kim!"
We responded:
"Thank you so much VW for the kind words and wonderful review. I really appreciate you recognizing Kim in my office! We very much appreciate and thank you for your business!! "
josh Tatge
February 23, 2026
5
out of
5
rating by josh Tatge
"Called for a quote and Teresa was very helpful and thorough, went through my insurance needs and was in a timely manner"
We responded:
"Thank you so much Josh for the wonderful and kind review! I sure appreciate you recognizing Teresa in my office. We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!!"
Mari Tatge
February 23, 2026
5
out of
5
rating by Mari Tatge
"Was so happy with the service from Teresa we switched over from progressive immediately.."
We responded:
"Thank you so much Mari for the wonderful review! I really appreciate you recognizing Teresa and her service in my office. We strive everyday to give the best customer experience possible. We sure appreciate and thank you for your business!!"
Ashlee Smith
February 23, 2026
5
out of
5
rating by Ashlee Smith
"Becky is great! Her communication is all you need in an insurance agent. Whenever I reach out to her to make updates to my policies, her response is always very quick and she handles my requests effectively and efficiently."
We responded:
"Thank you so much Ashlee for the wonderful review! I sincerely appreciate you recognizing Becky in my office! We appreciate and thank you for your business!!"
Sharon Candler
February 23, 2026
5
out of
5
rating by Sharon Candler
"Becky at State Farm always responds quickly & efficiently. In doing this I’m assured that my choice in their office is appreciative of my business & feel very secure in my service. I have been a long time customer & very pleased!"
We responded:
"Thank you so much Sharon for the wonderful and kind review! I wanted also thank you for recognizing Becky in my office! We strive every day to provide the best possible customer experience. We sure appreciate and thank you for your business!!"
Mary
January 31, 2026
5
out of
5
rating by Mary
"Teresa is very friendly and knowledgeable. She took time to explain their auto policy billing in detail, and answered questions we had about our homeowner’s policy. Anytime we have called, staff has been very helpful and will get us the answers we need in a timely manner."
We responded:
"Thank you so much Mary for the wonderful review and kind words. I really appreciate you recognizing Teresa in my office. We sure appreciate and thank you for your business!!"
Paola Martinez
January 30, 2026
5
out of
5
rating by Paola Martinez
"The queens at this establishment make all the difference! Currently moving from Atlanta to Texas and reached out to the closest agent near where we are moving. Sandy was busy so the receptionist got my info so she could call back later. Not only was the call fast and painless but the new apartment needed so many random edits and our queen Sandy was able to fix everything so quickly! Thank you to the team at Matt Portz!"
We responded:
"Thank you so much Paola for the amazing review! I really appreciate you recognizing Sandy and the team in my office! We sure appreciate and thank you for your business! Welcome to Texas!!"
Cheyenne Krumnow
January 30, 2026
5
out of
5
rating by Cheyenne Krumnow
"Sandra made it so easy and quick for me start a new car policy and she was able to include all coverage on my previous policy with a different company. She managed to beat my previous policy by about $500 a year. Absolutely get with her for help with a new policy!"
We responded:
"Thank you so much Cheyenne for the wonderful review! I really appreciate you recognizing and recommending Sandy in my office. We work hard everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!"
fatima
January 29, 2026
5
out of
5
rating by fatima
"Great and affordable! Sandy helped me and she was so sweet and relatable!"
We responded:
"Thank you so much Fatima for the wonderful review! I truly appreciate you recognizing Sandy in my office. We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business! "
Samuel Cuenca
January 27, 2026
5
out of
5
rating by Samuel Cuenca
"All the agents are very friendly, they respond to your claims or questions immediately, you can be sure that they will answer you in your language, they are very responsible and will always keep you informed about your policy and help you get the best price. ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much Samuel for the amazing review! Your review means so much to us and we sincerely appreciate all the kind words. Thank you for your business! "
Nancy Lovelady
January 26, 2026
5
out of
5
rating by Nancy Lovelady
"I was treated with friendship and respect and all questions or concerns were addressed. Great job!"
We responded:
"Thank you so much Nancy for the wonderful and kind review! We strive everyday to provide the best possible customer experience. I truly appreciate and thank you for your business! "
A
January 20, 2026
1
out of
5
rating by A
"Horrible customer service, I’m not from this branch but I had questions bc my branch wouldn’t help me and the man hung up on me after he said he couldn’t help me because I wasn’t apart of his branch. So I called another office that I’m not apart of and was helped. Do better."
We responded:
"A, you have the wrong office, we have no record of you calling my office. No man hung up on you in my office as I am the only man here and we did not speak. I would appreciate you removing this review and reaching out to the office where you incurred this service problem and address your concerns with that agents office. "
Lindsey Jensen
January 13, 2026
5
out of
5
rating by Lindsey Jensen
"Every time I have interacted with this office, it has been so pleasant. They are helpful, responsive and kind. I highly recommend their team for your insurance needs!"
We responded:
"Thank you so much Lindsey for the wonderful review! We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!!"
Marianne Steiner
January 1, 2026
5
out of
5
rating by Marianne Steiner
"Our family worked with Kim and had such a great experience! Our daughter moved from Wisconsin to Denton, and Kim was knowledgeable, kind, and so helpful. We have used State Farm, as a family, for over 25 years. We will keep using them because of the friendly connections."
We responded:
"Thank you so much Marianne for the wonderful review! I sincerely thank you for recognizing Kim in my office. We strive everyday to provide the best customer experience. Thank you for your loyalty to State Farm all these years!!"
Aarshvi Lalani
December 29, 2025
5
out of
5
rating by Aarshvi Lalani
"Nafy provided excellent support with both my home and auto insurance. She listened carefully to my concerns, explained all the coverage options in a clear and simple way, and helped me feel confident about my decisions. She went above and beyond to find the best rates without compromising coverage and always communicated quickly and professionally. I truly appreciate her friendly, customer-focused approach and highly recommend her to anyone looking for insurance guidance."
We responded:
"Thank you so much Aarshvi for the amazing review! We sure appreciate you and thank you for your business!!"