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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary

January 31, 2026

5  out of  5
rating by Mary
"Teresa is very friendly and knowledgeable. She took time to explain their auto policy billing in detail, and answered questions we had about our homeowner’s policy. Anytime we have called, staff has been very helpful and will get us the answers we need in a timely manner."
We responded:
"Thank you so much Mary for the wonderful review and kind words. I really appreciate you recognizing Teresa in my office. We sure appreciate and thank you for your business!!"
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Paola Martinez

January 30, 2026

5  out of  5
rating by Paola Martinez
"The queens at this establishment make all the difference! Currently moving from Atlanta to Texas and reached out to the closest agent near where we are moving. Sandy was busy so the receptionist got my info so she could call back later. Not only was the call fast and painless but the new apartment needed so many random edits and our queen Sandy was able to fix everything so quickly! Thank you to the team at Matt Portz!"
We responded:
"Thank you so much Paola for the amazing review! I really appreciate you recognizing Sandy and the team in my office! We sure appreciate and thank you for your business! Welcome to Texas!!"
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Cheyenne Krumnow

January 30, 2026

5  out of  5
rating by Cheyenne Krumnow
"Sandra made it so easy and quick for me start a new car policy and she was able to include all coverage on my previous policy with a different company. She managed to beat my previous policy by about $500 a year. Absolutely get with her for help with a new policy!"
We responded:
"Thank you so much Cheyenne for the wonderful review! I really appreciate you recognizing and recommending Sandy in my office. We work hard everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!"
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Ranulfo Macedo

January 29, 2026

5  out of  5
rating by Ranulfo Macedo
"Muy buen trato excelente atención gracias."
We responded:
"Thank you so much Ranulfo for the great review! We sure appreciate and thank you for your business!!"
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fatima

January 29, 2026

5  out of  5
rating by fatima
"Great and affordable! Sandy helped me and she was so sweet and relatable!"
We responded:
"Thank you so much Fatima for the wonderful review! I truly appreciate you recognizing Sandy in my office. We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business! "
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Samuel Cuenca

January 27, 2026

5  out of  5
rating by Samuel Cuenca
"All the agents are very friendly, they respond to your claims or questions immediately, you can be sure that they will answer you in your language, they are very responsible and will always keep you informed about your policy and help you get the best price. ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much Samuel for the amazing review! Your review means so much to us and we sincerely appreciate all the kind words. Thank you for your business! "
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Nancy Lovelady

January 26, 2026

5  out of  5
rating by Nancy Lovelady
"I was treated with friendship and respect and all questions or concerns were addressed. Great job!"
We responded:
"Thank you so much Nancy for the wonderful and kind review! We strive everyday to provide the best possible customer experience. I truly appreciate and thank you for your business! "
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A

January 20, 2026

1  out of  5
rating by A
"Horrible customer service, I’m not from this branch but I had questions bc my branch wouldn’t help me and the man hung up on me after he said he couldn’t help me because I wasn’t apart of his branch. So I called another office that I’m not apart of and was helped. Do better."
We responded:
"A, you have the wrong office, we have no record of you calling my office. No man hung up on you in my office as I am the only man here and we did not speak. I would appreciate you removing this review and reaching out to the office where you incurred this service problem and address your concerns with that agents office. "
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Lindsey Jensen

January 13, 2026

5  out of  5
rating by Lindsey Jensen
"Every time I have interacted with this office, it has been so pleasant. They are helpful, responsive and kind. I highly recommend their team for your insurance needs!"
We responded:
"Thank you so much Lindsey for the wonderful review! We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!!"
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Marianne Steiner

January 1, 2026

5  out of  5
rating by Marianne Steiner
"Our family worked with Kim and had such a great experience! Our daughter moved from Wisconsin to Denton, and Kim was knowledgeable, kind, and so helpful. We have used State Farm, as a family, for over 25 years. We will keep using them because of the friendly connections."
We responded:
"Thank you so much Marianne for the wonderful review! I sincerely thank you for recognizing Kim in my office. We strive everyday to provide the best customer experience. Thank you for your loyalty to State Farm all these years!!"
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Aarshvi Lalani

December 29, 2025

5  out of  5
rating by Aarshvi Lalani
"Nafy provided excellent support with both my home and auto insurance. She listened carefully to my concerns, explained all the coverage options in a clear and simple way, and helped me feel confident about my decisions. She went above and beyond to find the best rates without compromising coverage and always communicated quickly and professionally. I truly appreciate her friendly, customer-focused approach and highly recommend her to anyone looking for insurance guidance."
We responded:
"Thank you so much Aarshvi for the amazing review! We sure appreciate you and thank you for your business!!"
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Sejal Kamdar

December 16, 2025

5  out of  5
rating by Sejal Kamdar
"The team at Matt Portz State Farm office is always friendly and prompt. Nafy helped me throughout with a quick response and make everything easy. Great service! A special thanks to nafy who helped me with every details in a timely manner."
We responded:
"Thank you so much Sejal for the wonderful review! We sure appreciate and thank you for your business!! "
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bkbabu bellamkonda

November 14, 2025

5  out of  5
rating by bkbabu bellamkonda
"I want to express my gratitude to Neyla for her exceptional support with my home and auto insurance. From the beginning, she listened carefully to my concerns, explained all the coverage options in simple terms, and helped me make the right decisions with full confidence. She went above and beyond to find me the best rates without compromising on coverage. Her communication was clear, timely, and professional throughout the entire process. I truly appreciate her dedication and customer-focused approach. Neyla is an amazing representative, and I highly recommend her to anyone looking for insurance guidance."
We responded:
"Thank you so much Bkbabu for the wonderful review. We’re so glad to have you part of the State Farm family! "
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Diamond Byrd

October 24, 2025

5  out of  5
rating by Diamond Byrd
"I like the insurance"
We responded:
"Thank you so much Diamond for the 5 star review. We sure appreciate you and thank you very much for your business!!"
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Ethan Morrison

October 16, 2025

5  out of  5
rating by Ethan Morrison
"Great and helpful as always! I've been a customer here for over 10 years - started my adult life with Matt Portz with Auto and renters insurance. Just switched to a homeowners insurance policy with him as well! His office staff have always been super kind and helpful. Shout out to Sandy who always has the answers and is super quick to respond to calls & emails. Thanks, y'all!"
We responded:
"Thank you so much Ethan for the amazing review! I sincerely appreciate you recognizing Sandy in my office. Your kind words are so much appreciated! We strive every day to provide the best customer experience! We sure appreciate you and thank you for your business!!!"
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Kasey Patterson

October 10, 2025

5  out of  5
rating by Kasey Patterson
"Easiest insurance company to get things done quickly and correctly, very quick at responding, gives every option there is to get you the lowest rates!"
We responded:
"Thank you so much Kasey for the wonderful review! We strive everyday to provide the best possible experience for our customers! We sure appreciate you and thank you very much for your business!"
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Darlene Rogers

October 3, 2025

5  out of  5
rating by Darlene Rogers
"Excellent service! Debra Foster helps us with all our insurance needs so give her a call!"
We responded:
"Thank you so much Darlene for the wonderful 5 star review! I truly appreciate you recognizing Debi in my office! We strive everyday to provide the best possible customer experience! We appreciate you and thank you for your business!!"
Profile photo of Magdalena Dalena “Dalena” Scioneaux

Magdalena Dalena “Dalena” Scioneaux

October 2, 2025

5  out of  5
rating by Magdalena Dalena “Dalena” Scioneaux
"Been with Matt Portz State Farm for years. Never ever had problems with them. Debi usually handles all my needs. I can tell you she is the best!!! I would definately recommend Matt Portz State Farm for your insurance needs."
We responded:
"Thank you so much Magdalena for the amazing review and kind words! I really appreciate you recognizing Debi in my office. We sure appreciate you and thank you for your business!!"
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Lisa Marie

October 2, 2025

5  out of  5
rating by Lisa Marie
"My fiancé and I are incredibly grateful for Debi Foster and the outstanding service she has provided. From the start, she has been exceptionally helpful, addressing all of our questions and concerns promptly and thoroughly. Debi made the process of bundling our coverage smooth and stress-free, and her professionalism and attentiveness have truly stood out. We feel confident and well taken care of, and we’re thankful to have our coverage through State Farm with Debi as our agent. Highly recommend!"
We responded:
"Thank you so much Lisa for the amazing review! I truly appreciate you recognizing Debi in my office! I’m so glad to hear the process was smooth and stress free, we strive everyday to provide the best possible customer experience! We sure appreciate you and thank you for your business!!"
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Dianne Baker

October 2, 2025

5  out of  5
rating by Dianne Baker
"Teresa is awesome !!! In fact the whole company is great to deal with.."
We responded:
"Thank you so much coach Baker! I sure appreciate you recognizing Teresa in my office! We strive everyday to provide the best possible customer experience! We sure thank you and appreciate your business!!"
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E M R

October 1, 2025

5  out of  5
rating by E M R
"Teresa Barraza at State Farm provided excellent service while helping me with my car insurance. She was professional, knowledgeable, and made the entire process simple and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for insurance assistance."
We responded:
"EMR, thank you so much for the incredible 5 star review! I really appreciate you recognizing Teresa in my office. It makes me so happy to hear how the process was simple and stress free! We sure appreciate and thank you for your business! "
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Jorge De Anda

October 1, 2025

5  out of  5
rating by Jorge De Anda
"Great company"
We responded:
"Thank you so much Jorge for the awesome 5 star review! We sure appreciate you! "
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Jasmine Hernandez

October 1, 2025

5  out of  5
rating by Jasmine Hernandez
"The best for sure, always super helpful and quick follow ups, Debi was the best! Once I explained my situation she gave me options and helped me figure out the best way to move forward. Ya’ll are awesome, never had an issue."
We responded:
"Thank you so much Jasmine for the amazing review! I so appreciate you recognizing Debi in my office! We appreciate you & thank you so much for your business!"
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L

October 1, 2025

5  out of  5
rating by L
"cannot say enough great things about Teresa Barraza From the very beginning, Teresa went above and beyond to help me find the right insurance. She took the time to explain all my options clearly, answered every question with patience, and made the entire process so smooth and stress-free. Her professionalism, knowledge, and genuine care for her clients truly stand out. It’s rare to find someone who makes you feel both valued and supported, but Teresa does exactly that. We left her office feeling confident and extremely happy with the coverage she set up for us. If you are looking for an insurance agent who truly puts your needs first and delivers outstanding customer service, I highly recommend Teresa Barraza. She made what could have been a complicated process feel easy and enjoyable. We’re so grateful for her help!"
We responded:
"L, huge thank you for that incredible review! Really appreciate you recognizing Teresa in my office! Makes me so happy to hear how she delivered outstanding service and made the process easy and enjoyable! We truly appreciate you and thank you for your business!!"
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Rafael Garcia

October 1, 2025

5  out of  5
rating by Rafael Garcia
"I’ve had a wonderful experience working with Teresa Barraza, Bilingual Office Representative with Matt Portz – State Farm Insurance. She has been incredibly helpful in walking me through my homeowners rental insurance policy coverage for my property in Justin, TX. Teresa takes the time to explain details clearly, answers all my questions with patience, and makes sure I fully understand my options. I appreciate her professionalism, responsiveness, and the personal attention she gives every interaction. If you’re looking for someone who truly cares about helping you feel confident in your coverage, I highly recommend reaching out to Teresa."
We responded:
"Wow! Thank you so much Rafael for the incredible review! I really appreciate you recognizing Teresa in my office. We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business! "