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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of daysha mayfield

daysha mayfield

June 3, 2026

5  out of  5
rating by daysha mayfield
"Great service and communication"
We responded:
"Thank you so much Daysha for the wonderful review!! I truly appreciate you taking the time to leave the review as feedback is so important to us. We strive every day to provide the best possible customer experience. We sure appreciate and thank you for your business!!!"
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Michael Starkey

May 8, 2026

5  out of  5
rating by Michael Starkey
"Very satisfied with the pricing and customer service. I needed an updated policy number for my auto refinance and it took literally minutes for Debi to get it to me! Thanks for such great service!!"
We responded:
"Hi Michael, really appreciate your leaving such a great 5 star review! That sure means a lot to me and my team! We strive everyday to provide the best possible customer experience! I also wanted to say we sure appreciate and thank you for your business!! #mattportz.com "
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D A

April 29, 2026

5  out of  5
rating by D A
"Great experience! Using their services since I moved to Texas. Would recommend!"
We responded:
"Thank you so much for the wonderful review DA!! Really appreciate you taking the time to leave us a review and so glad you had a great experience! We sure appreciate and thank you for your business!!"
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Alejandra

April 29, 2026

5  out of  5
rating by Alejandra
"Matt Portz Agency is awesome everyone there is very nice, Sandy is very helpful every time I need something she gets to it right away. I highly recommend you with Matt Portz Agency."
We responded:
"Thank you so much Alejandra for the wonderful review!! I really appreciate you recognizing Sandy in my office! Sandy is amazing and takes great pride in providing the best customer experience! We sure appreciate and thank you for your business!! #mattportz.com #GoodNeighborService #LocalAgent "
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George Padilla

April 24, 2026

5  out of  5
rating by George Padilla
"Tere at State Farm made the whole insurance process simple and easy. She was very friendly, explained everything clearly, and was always responsive. She also helped me save a lot on my car insurance. Highly recommend working with her."
We responded:
"Thank you so much George for the awesome 5 star review! I sincerely appreciate you mentioning Teresa in my office! Teresa is a rock star and always wants to help our customers & she takes pride in making the process simple and easy! So glad we were able to help save some money on your insurance!! We sure appreciate and thank you for your business!! "
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kpcroce

April 23, 2026

5  out of  5
rating by kpcroce
"Outstanding service by Kim and her crew!"
We responded:
"Thank you so much for the wonderful review! I sincerely appreciate you taking the time and mentioning Kim in my office! Kim is amazing and takes great pride in providing outstanding service to our customers! We truly appreciate and thank you for your business!!"
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James Morse

April 23, 2026

5  out of  5
rating by James Morse
"Teresa was very professional and efficient. Great service!"
We responded:
"Thank you so much James for the fantastic review! Really appreciate you mentioning Teresa, she is a wonderful asset to our team! So glad to hear about the great service you received! We truly appreciate & thank you for your business!! #MattPortz.com #GoodNeighborService"
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Cory Smith

April 22, 2026

5  out of  5
rating by Cory Smith
"Easy process and great communication"
We responded:
"Thank you Cory for the great 5 star review! Glad to hear the process went smooth. We sure appreciate and thank you for your business! #MattPortz.com #StateFarm #LocalDentonAgent #GoodNeighborService"
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Elizabeth D.

April 20, 2026

5  out of  5
rating by Elizabeth D.
"Teresa Barraza was helpful, not pushy, efficient and helped me get a better rate!"
We responded:
"Thank you so much Elizabeth for the wonderful review! I really appreciate you recognizing Teresa in my office! Teresa works hard everyday to provide the best customer experience possible. So happy we’re able to get you a better rate as well!! We sure appreciate and thank you for your business! #MattPortz.com #StateFarmAgent#GoodNeighbor #localagent #customerservice"
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Megan Escalle

April 20, 2026

5  out of  5
rating by Megan Escalle
"This office is great, attentive and prompt! Thank you Teresa for all of your help!"
We responded:
"Thank you so much Megan for the awesome 5 star review! I sincerely appreciate you recognizing Teresa in my office. Teresa takes great pride in helping our customers with prompt service with all their insurance needs! We sure appreciate you and thank you for your support! #MattPortz.com #LocalAgent #Denton,TX #GoodNeighbor #Service #Auto&HomeInsurance"
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Daniela Murtha

April 20, 2026

5  out of  5
rating by Daniela Murtha
"Sandy and Debi have been very helpful and thorough in answering my questions. I know I have the best coverage with State Farm and I appreciate all their assistance!"
We responded:
"Thank you so much Daniela for the wonderful review. I truly appreciate you recognizing Sandy & Debi in my office! They take pride in helping and assisting our customers with all their insurance needs and questions. I also wanted to say thank you for your business! #mattportz.com #StateFarm #Denton,TX #GoodNeighbor #Service #Coverage"
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Jonathan Ortiz

April 16, 2026

5  out of  5
rating by Jonathan Ortiz
"Sandy Sauceda has great customer service. She was able to help me find the best coverage possible. Thank you for all the help."
We responded:
"Thank you so much Jonathan for the awesome review! Sandy is a rockstar when it comes to customer service!! I really appreciate you recognizing her in my office! We sure appreciate and thank you for your business!! #mattportz.com #Denton #localagent #GoodNeighbor #customerservice"
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Good Shepherd

April 10, 2026

5  out of  5
rating by Good Shepherd
"Debi Foster was able to help me with all the questions I had. Very professional and responsive team."
We responded:
"Thank you so much for the awesome review! Really appreciate you mentioning Debi in my office! Debi always goes the extra step for our customers and her experience and professionalism is such a huge asset for our team! Thank you for taking the time to leave the review, we sure appreciate you and your support!! #mattportz.com #GoodNeighbor #Customerservice"
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Ken Bailey

April 9, 2026

5  out of  5
rating by Ken Bailey
"Matt and his team are exceptional! I continue to be amazed at how responsive they are, and their knowledge and expertise is as impressive as the servant attitude they consistently convey. I recently referred my neighbor, and as expected he thanked me for the great service he received (and is happily now part of the Portz family)! If you want an agent that is ALWAYS there for you, call Matt."
We responded:
"Thank you so much Ken for the incredibly kind review!! I truly appreciate you recognizing my team as we strive everyday to provide the best possible customer experience!! There is no better compliment than a referral! I have always enjoyed our conversations and friendship over the years and look forward to many more years to come!! We sure appreciate & thank you for your business!! #mattportz.com #Goodneighbor #localagent"
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loretta stogner

April 9, 2026

5  out of  5
rating by loretta stogner
"Kim Noblitt is amazing! She knows her stuff and is always willing to help any way she can! There is no dumb question to her, she answers them all respectfully."
We responded:
"Thank you so much Loretta for the awesome review! Really appreciate you recognizing Kim in my office, I agree she is amazing! Kim always goes the extra step with our customers to help them with their insurance needs and questions!! So happy you had a great experience and we thank you for your business! #mattportz.com #Goodneighbor #StateFarm#localdentonagency"
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Salvador Flores

April 7, 2026

5  out of  5
rating by Salvador Flores
"Ms. Teresa, thank you for guiding me through my new auto policy. I hope to always be happy with State Farm. Sincerely, Mrs. Flores"
We responded:
"Thank you so much Mrs. Flores for the wonderful review! I truly appreciate you recognizing Teresa in my office. Teresa does an amazing job of helping and guiding our clients with their insurance needs. We so happy to have you as customer of our agency and State Farm!! Thank you for your business! #mattportz.com #GoodNeighbor #Auto #Service #LocalAgent "
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V Noblitt

March 31, 2026

5  out of  5
rating by V Noblitt
"Kim has been my agent for years and years and always does a great job!"
We responded:
"Thanks so much V for recognizing Kim in my office! I agree, Kim does a great job going above and beyond for our customers!! Really appreciate your 5 star review! We thank you for your business and loyalty to State Farm!! #mattportz.com #goodneighbor #service"
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Giordan Acuna

March 31, 2026

5  out of  5
rating by Giordan Acuna
"Cameron Lay is an exceptional agent. I have not been treated better and have not had a better experience with any other agent. Very professional, knowledgeable and kind."
We responded:
"Thanks so much Giordan for the awesome review! So glad to hear about the exceptional experience you had with State Farm!"
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Melinda Webb

March 24, 2026

5  out of  5
rating by Melinda Webb
"One issue and it was taken care of in less than a MINUTE! Thank you Kim!!"
We responded:
"Thank you so much Melinda for the great 5 star review! Really appreciate you mentioning Kim in my office taking care of an issue for you so quickly. We sure appreciate and thank you for your business! #mattportz.com #StateFarm #Goodneighborservice "
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Ferenc Francia

March 17, 2026

5  out of  5
rating by Ferenc Francia
"Kim was excellent! I told her what I needed, she listened, explained my options and set me up with the policy I wanted super quickly!"
We responded:
"Awesome! Thank you so much Ferenc for the fantastic 5 star review! Really appreciate you recognizing Kim in my office. Makes me so happy to see how she listened to your insurance needs and explained the options to you. So happy to have you with our office and a big thank you for your business. #mattportz.com #goodneighborservice"
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Ietrice Porter

March 11, 2026

5  out of  5
rating by Ietrice Porter
"Several years with this team . They are beyond amazing . I wish I could give ten stars."
We responded:
"Thank you so much Letrice for the 5 - star review and sharing such thoughtful feedback! We sure appreciate you and if you ever need anything we are always here to help! #mattportz.com #goodneighbor #amazingteam"
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Linda Mills

March 11, 2026

5  out of  5
rating by Linda Mills
"I had a great experience with the office on March 10th in regards to my insurance questions. Thank you Matt and your office personnel Beckie!😘"
We responded:
"Thank you so much Linda for the 5 - star review and sharing your experience! It means a lot that you highlighted Becky in my office in assisting you with your insurance questions. We take pride in making sure every customer feels confident about their State Farm insurance coverage. We truly appreciate you trusting us with your insurance needs and if you ever need help with your policy or have any questions in the future, we’re here for you! #mattportz.com"
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Omar Rod

March 11, 2026

5  out of  5
rating by Omar Rod
"Terresa was great!!!! I was in a bind and she helped and put up with my obvious frustration... she deserves a medal!!! Lol thank you terresa!!!"
We responded:
"Omar, this is the kind of feedback we truly value. Teresa does an excellent job assisting our customers when they need us the most! I agree, she’s a gold medalist in my book!! We appreciate your business and are always here if you need anything else!! #mattportz.com #likeagoodneighbor "
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Teresa Boyd

March 11, 2026

5  out of  5
rating by Teresa Boyd
"I have 2 cars and I called to add my motorcycle and spoke to Becky. I am one of those that likes to go thru one person due to the excellent treatment I get from e my. So if she is busy, I do not mind waiting for her to call me back. The excellent customer service experience is why I have not changed insurance company."
We responded:
"Thank you so much Teresa for taking the time to leave us a 5 - star review. Becky is a rockstar and makes me so happy to hear the excellent treatment she provides. We sure appreciate and thank you for your business!! #mattportz.com #motorcycleinsurance "
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D M

February 26, 2026

5  out of  5
rating by D M
"Been with State Farm for 34 years. Matt has been great. Sandy and the rest of the staff are very helpful. Still with Matt Portz. Can't say enough about the great service I always receive from Sandy S."
We responded:
"Thank you Don for the great review! We sure appreciate you and glad to hear Sandy and the team are so helpful!"